1. Agreement and eligibility
These Terms govern access to GuestPost and its customer, publisher, support, documentation, and marketplace services. By creating an account, accepting these Terms, or using a paid service, you agree on behalf of yourself and any organization you are authorized to represent.
- You must have legal capacity to enter a binding agreement.
- You must provide accurate information and must not use the service where prohibited by applicable law.
- Organization owners are responsible for inviting authorized members and managing their access.
2. Marketplace roles
- Customer means a person or organization purchasing or managing placement services.
- Publisher means an independent account offering services through a publisher-owned listing.
- Platform-owned listing means a listing created and operationally managed by authorized GuestPost personnel.
- Publisher-owned listing means a listing supplied and fulfilled by an independent publisher.
3. Accounts, authority, and security
You must protect credentials, recovery links, and active sessions. You are responsible for activity performed by authorized organization members. Notify support promptly if an account, organization, or financial action may be compromised.
GuestPost can require identity, organization, website-ownership, payment, tax, or payout verification where reasonably necessary for security, compliance, or provider requirements.
4. Listing ownership and responsibility
Platform-owned listings
GuestPost is responsible for the accuracy of its platform listing, operational fulfillment coordination, delivery verification, support handling, settlement sequencing, and the policy-defined remedy when the agreed placement is not delivered or materially fails the recorded requirements.
Publisher-owned listings
The publisher is responsible for site control, listing accuracy, authority to sell the service, content and publication legality, intellectual-property compliance, and delivery against the accepted order. GuestPost remains responsible for its own moderation, payment controls, evidence workflow, and dispute operations.
5. Order formation
A listing is an invitation to submit an order, not an unconditional promise of availability. The binding service scope is the listing service, price and currency, brief, article responsibility, turnaround, revision and warranty terms, requirements, and other values recorded when the order is accepted.
Neither party may silently replace the recorded scope through an off-platform message. Agreed changes must use an available platform workflow or documented support process.
6. Funding, reserved balances, and settlement
- The platform may require customer funds to be available and reserved against an order before fulfillment begins.
- Provider checkout does not create platform credit until the paid event is verified and recorded.
- Delivery verification and the applicable review state must permit settlement before publisher funds become withdrawable.
- Disputes, chargebacks, fraud indicators, provider uncertainty, legal obligations, or reconciliation findings may hold or reverse an affected financial workflow.
GuestPost is not a bank. References to wallet, reservation, balance, settlement, or hold describe platform accounting states and do not, by themselves, create a regulated deposit or escrow relationship.
7. Prices, fees, taxes, and providers
Customers pay the amount disclosed for the selected service plus any tax or additional charge shown before commitment. Publishers pay the platform fee disclosed in the publisher workflow. The effective fee for a completed publisher order is recorded with settlement.
Payment and payout options depend on current provider support, environment, currency, account eligibility, and compliance review. GuestPost does not guarantee that every provider or method is available to every user.
Each party is responsible for its own taxes, filings, and invoices unless applicable law requires GuestPost or a provider to collect, withhold, or report an amount.
8. Customer obligations
- Provide lawful, accurate, and sufficiently complete requirements.
- Hold the necessary rights to customer-supplied articles, media, brands, destinations, and instructions.
- Review delivery within the displayed window and raise genuine concerns with relevant evidence.
- Do not request deceptive, illegal, infringing, undisclosed, or policy-prohibited publication.
9. Publisher obligations
- List only websites and services you are authorized to control.
- Keep ownership, metrics, pricing, placement rules, availability, and service statements accurate.
- Review the complete order before acceptance and deliver only through lawful publication practices.
- Preserve required placement and order evidence for the displayed warranty and dispute periods.
10. Content and intellectual property
Each party retains ownership of material it owned before an order. Supplying content grants the receiving party and GuestPost a limited, non-exclusive license to store, review, transmit, format, and use that content only as reasonably required to provide, secure, support, and evidence the service.
You must not upload content that infringes copyright, trademark, privacy, publicity, confidentiality, or other rights. GuestPost can remove or restrict content when a credible legal or policy complaint requires action.
11. Prohibited conduct and fraud
The Acceptable Use Policy is incorporated into these Terms. Prohibited conduct includes false identity or ownership, manipulated metrics, fabricated delivery, coordinated refund abuse, payment fraud, money laundering, sanctions evasion, malware, credential abuse, unauthorized access, and off-platform circumvention intended to avoid marketplace protections or fees.
GuestPost can preserve evidence, restrict actions, hold affected funds, suspend accounts, reverse eligible financial entries, cooperate with providers, and make legally required reports when evidence supports those actions.
12. Verification, warranties, and SEO outcomes
Verification confirms only the recorded checks performed for the order. Search-engine indexation, ranking, traffic, conversions, and algorithmic positioning remain third-party outcomes and are not guaranteed. Placement-duration, correction, or replacement commitments are limited to the warranty displayed with the selected service.
13. Cancellations, disputes, refunds, and chargebacks
The Refund Policy governs cancellation and refund eligibility. Pre-acceptance cancellation, accepted work, and published or delivered work use different review paths.
Users retain lawful chargeback rights, but a chargeback does not erase the underlying order evidence. Fraudulent, duplicative, or abusive chargebacks can result in account restrictions and recovery action to the extent permitted by law.
14. Suspension and termination
GuestPost can restrict or suspend access when reasonably necessary to contain security risk, investigate fraud, meet legal or provider requirements, protect another user, or enforce these Terms. Where appropriate, the platform records the reason and preserves affected order and financial history.
Termination does not cancel accrued payment obligations, active disputes, lawful holds, record-retention duties, indemnities, or provisions that are intended to survive.
15. Privacy and communications
The Privacy Policy describes personal data processing. Transactional, security, legal, and service messages may be required to operate an account and are not marketing subscriptions.
16. Service availability and external systems
The service is provided on an “as available” basis. Maintenance, security incidents, provider outages, publisher systems, search engines, and events outside reasonable control can affect availability. GuestPost will not use this clause to avoid a policy-defined remedy for its own platform-owned fulfillment failure.
17. Liability
To the maximum extent permitted by law, GuestPost is not liable for indirect, incidental, special, punitive, or consequential loss, or for third-party SEO outcomes. Subject to non-excludable law, aggregate liability arising from a transaction is limited to the amount paid for the affected order or the fees GuestPost earned from it, as applicable.
These limitations do not apply where liability cannot lawfully be limited, including applicable liability for fraud, willful misconduct, gross negligence, or the express platform-owned remedy stated in the order and Refund Policy.
18. Indemnity
A publisher must defend and indemnify GuestPost against third-party claims caused by its unlawful listing, content, publication, infringement, site operation, or material misrepresentation. A customer must do the same for unlawful customer-supplied content, destinations, instructions, or rights violations. Indemnity does not cover loss caused by GuestPost's own non-excludable misconduct.
19. Updates, notices, and general terms
Material updates use a new Terms version and may require renewed acceptance. If a provision is unenforceable, the remaining provisions continue to the extent permitted by law. Failure to enforce one breach is not a waiver of another. Assignment, governing law, dispute forum, and contracting-entity details must be completed in the applicable entity-specific commercial terms before production launch.